Australia-wide delivery
We ship Australia-wide. Standard delivery usually takes 2–6 business days after dispatch; regional and remote destinations may take longer.
shipping & delivery
tracked delivery, with the details upfront.
Free standard shipping Australia-wide. Orders dispatch within 1 business day, with standard delivery usually taking 2–6 business days after dispatch.
free standard shipping
Standard shipping is free Australia-wide on Coastflow filter orders. There is no express shipping option at launch.
tracking included
Tracking is included on every order. Once your parcel is dispatched, tracking details are sent to the email used at checkout.
dispatch within 1 business day
Orders are dispatched within 1 business day. Standard delivery usually takes 2–6 business days after dispatch; regional and remote destinations may take longer.
delivery questions
what happens after checkout.
How much is shipping?
Standard shipping is free Australia-wide. Standard delivery usually takes 2–6 business days after dispatch; regional and remote destinations may take longer.
Do you offer express shipping?
Not at launch. Coastflow currently offers free tracked standard shipping Australia-wide so the delivery promise stays simple and consistent.
Can I use a PO Box or Parcel Locker?
Address support depends on the carrier used for the order. If a supplied address cannot be serviced, Coastflow will contact you before dispatch to arrange an alternative.
What if my parcel is delayed, lost or arrives damaged?
Contact Coastflow with your order number. We will investigate the shipment and help with the appropriate next step.
Can I change my delivery address?
Contact us as soon as possible. If the parcel has not entered fulfilment we may be able to update it; once dispatched, carrier restrictions can apply.
Already placed an order? Include your order number when you contact support so we can help faster.
need help with a delivery?